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Jake Shantz is an experienced customer service professional with a background in management. Currently serving as the Customer Service Manager at L. B. White Company since April 2017, Jake previously held the position of Supervisor at the National Order Help Desk for CenturyLink from July 2004 to April 2017. Jake holds a Bachelor of Science in Business Management from Western Governors University, obtained in 2020, and an Associate of Science in Supervisory/Management from Western Technical College, completed in 2008.