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Michelle Cleveland has a diverse range of work experience in the field of public relations and account management. Michelle began their career as an intern at AMP Agency in 2013, where they worked on a healthy eating campaign for the New York Food Bank and also assisted with projects for Amazon and Kernel Seasoning. In 2015, Michelle interned at 360 Public Relations, where they gained experience in various PR tasks and assisted in launching a campaign for a new Juicy Juice product. Michelle then joined 360PRplus in 2016 as an Account Coordinator and later became an Assistant Account Executive, responsible for managing client accounts. In 2018, Michelle joined KWT Global as an Account Manager, specializing in the Home & Design industry. Michelle then progressed to the role of Account Executive, focusing on Consumer Lifestyle, before being promoted to Senior Account Executive. Currently, Michelle holds the position of Account Supervisor at KWT Global as of January 2022.

Michelle Cleveland's education history includes attending the University of Richmond, where they majored in Leadership and Spanish. Michelle also studied Spanish and Iberian Studies at the University of Virginia at Valencia, and Spanish at Universidad Blas Pascal. Prior to attending these universities, they attended Dana Hall School, though their field of study during that time is not specified.