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Carlos leads the overall operational strategy for Kuvare and is in charge of Lincoln Benefit Life. With over 25 years of operations experience, Carlos previously served as COO for the Americas at Aon Risk and Global COO for Combined Insurance where he led global operations, including Front Office (sales model; multichannel sales), Back Office (contact centers; order entry; claims; field operations) and Technology (Application Development and Infrastructure). Previously, Carlos worked at McKinsey & Co where he served clients in the Financial Institutions Group and at FMC where he led Manufacturing Planning and Latin American Operations. Carlos earned engineering and masters degrees from ITESM, Ohio State and Stanford.