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Helen W. is a Legal IT Support Specialist at Kutak Rock since June 2015, where responsibilities include providing technical assistance, resolving support requests, troubleshooting, and suggesting improvements to procedures. Prior experience includes roles as a Technical Support Analyst at CHI Health and Dell, focusing on workstation imaging, installation, printer troubleshooting, and vendor collaboration. Earlier experience with Best Buy included roles as a Double Agent, Agent, and Appliance Consumer Expert. Helen W. is currently pursuing a Bachelor of Science in Cybersecurity and Information Assurance at Western Governors University, expected to complete in July 2027.