Shena Goorawa has a diverse work experience spanning several industries. Shena started their career as a Customer Services Agent at Brightview in 2006, where they provided support to internet customers. Shena then moved on to bizworks in 2007, where they held various roles such as Quality Advisor, Customer Services Team Leader, and Training & Quality Manager. In 2011, they joined Expleo Group, where they worked as a Senior Consultant, Test Analyst, and ultimately became the Global Agile Program Lead. In 2020, they joined LexisNexis South Africa as a Senior Business Analyst, Scrum Master, and Project Manager. Currently, they are working at Kurtosys as a Senior Agile Delivery Manager and has recently been promoted to Agile Delivery Team Lead in 2023.
Shena Goorawa's education history is as follows:
In 2011, Shena attended Dionysus and obtained an NQF degree in Assessor.
From 2009 to 2010, Shena attended I Fundi Solutions and obtained an NQF 4 degree in Contact Centre Operations.
In 2004 to 2005, Shena attended the University of KwaZulu-Natal and studied business science, although the degree obtained is unspecified.
In addition to their formal education, Shena has obtained several certifications in various fields. Some of the notable certifications include:
- ICAgile Certified Professional - Coaching Agile Transformations from ICAgile in September 2023.
- ICAgile Certified Professional - Agile Project and Delivery Management from ICAgile in September 2022.
- 15 Secrets Successful People Know about Time Management (getAbstract Summary) from LinkedIn in August 2022.
- DevOps Foundations: Lean and Agile from LinkedIn in July 2022.
- Greg McKeown on the Art of Getting Effortless Results (Without Burning Out) from LinkedIn in April 2022.
- Leading with a Heavy Heart from LinkedIn in March 2022.
- Overcoming Imposter Syndrome from LinkedIn in March 2022.
- Practitioner Certificate in Requirements Engineering from BCS, The Chartered Institute for IT in January 2020.
- ICAgile Certified Professional - Agile Testing (ICP-TST) from ICAgile in June 2019.
- Fundamentals of Agile - Trainer from ICAgile in August 2018.
- Fundamentals of Agile from ICAgile in November 2016.
- Certified ScrumMaster® (CSM®) from Scrum Alliance in March 2016.
- ISTQB Foundation Level Extension Agile Tester from ISTQB - International Software Testing Qualifications Board in May 2015.
- ISTQB Foundation Level Extension Agile Tester Tutor from ISTQB - International Software Testing Qualifications Board in May 2015.
- Certified Agile Tester from iSQI in January 2013.
- Foundation certification from ISTQB - International Software Testing Qualifications Board in August 2011.
Shena also has additional certifications, such as Intermediate Tester from ISEB LIMITED and Speech craft from Toastmasters International. However, the specific dates and institutions for these certifications are not provided.
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