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Karen Howard has a diverse work history with experience in client relationship management, business analysis, quality management services, human resources, and sales. Karen is currently working at Innovative Card Solutions as a Client Relationship Manager, where they are responsible for managing customer relationships and ensuring exceptional customer experiences. Prior to this, they owned their own business consulting firm, Kj Howard Business Services, where they specialized in providing business analysis services. Karen also worked as a Sr. Manager of Quality Management Services at CBTS. Karen spent a significant portion of their career at Cincinnati Bell, holding various roles including Sr. Human Resources Manager and Sales. During their time at Cincinnati Bell, they participated in strategic planning and provided general HR support for assigned work groups.

Karen Howard completed their education at Mount St. Joseph University from 1990 to 1993, majoring in Business Communications. Furthermore, they attended Achieve Global for a year, from 2001 to 2002, but there is no information provided regarding the degree or field of study pursued during this period.