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Shuaib Yakob is an experienced professional in customer service and sales management with a career spanning over a decade. Currently serving as Customer Service Team Manager at Kura (CS) Ltd since March 2023, Shuaib previously held the position of Sales Team Lead at Talksure from April 2022 to January 2023. Shuaib's earlier roles include Call Centre Team Leader and Trainer at iSON BPO from June 2013 to July 2019 and Sales-retention agent at CCI South Africa from May 2010 to June 2013. Educational background includes attendance at Solvista Secondary.