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Luqmon Adediran is a seasoned professional in customer service and management with extensive experience in various roles. Currently serving as a Senior Contact Center Agent at Kuda since September 2022, Luqmon is responsible for maintaining customer databases, training new customer service personnel, resolving complex issues, and developing customer support strategies. Prior to this, Luqmon held the position of Team Lead at UBA Group from May 2021 to September 2022, where duties included managing customer communications, achieving significant sales targets, and maintaining high service delivery performance. Additional experience includes roles as Customer Retention Manager at MultiChoice Group and Real Estate Manager at Jide Tiawo and Co. Luqmon holds an HND in Estate Management and Valuation from Kwara State Polytechnic and an OND in Real Estate from the Nigerian Army.