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Gaganpreet Singh is a seasoned professional in data engineering and analytics, currently serving as a Data Engineering/Analytics Manager at KUBRA since October 2021, where expertise is applied in developing billing and payment data products for utilities and energy clients, with a focus on Power BI insights and operational reporting in Looker. Prior experience includes leading analytics teams at Bond Brand Loyalty to provide loyalty solutions, while strategic advancement of the Data Analytics roadmap was implemented. Gaganpreet has also held roles as a Senior Analyst at nZone Media, where models to predict customer churn and segmentation were developed, and as a Data Analyst at kenna:, contributing to cross-selling strategies and omni-channel marketing. Additionally, experience as a Research Assistant at Smith School of Business at Queen's University involved building marketing retention models using advanced analytical techniques. Earlier career endeavors included a position as Senior System Engineer at Infosys, conducting comprehensive analyses. Gaganpreet holds a Master of Science in Management with a focus on Analytics from Smith School of Business at Queen's University.