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Muhammad Ishfaq Zia is an experienced technology professional with a strong background in quality assurance and service delivery management. Currently serving as the Sr. Service Delivery Manager at Kualitatem Inc. since July 2018, Muhammad has previously held positions such as Principal QA Engineer at Inov8 Limited Pakistan and Lead QA Engineer at eBricks Inc. With a career beginning in QA as a QA Engineer at Hilal Tech in 2006, Muhammad has developed expertise through various roles, including Sr. QA Engineer at Inov8 Limited Pakistan. Muhammad holds a Bachelor of Science in Computer Science from the University of Central Punjab and completed pre-engineering studies at Sadiq Public School, BWP.