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William Collier is an experienced professional in the field of engineering and laboratory management, currently serving as a Service Engineer with KRÃœSS since May 2018. Responsibilities include providing onsite calibration and repair services, as well as offering telephone support for customer troubleshooting. Previously, William worked as a Laboratory Technical Engineer at Sapphire Technical Solutions, and as Production Process Coordinator at Snyder's-Lance, Inc., where supervisory and organizational skills were honed. William's extensive background also includes over a decade at Capsugel, where roles progressed from Manufacturing Shift Lead to QC Color Laboratory Supervisor, emphasizing quality control, process efficiency, and safety practices. William holds a Bachelor of Arts in Organizational Management from Ashford University and an Associate of Arts and Sciences in Management Science from Piedmont Technical College.