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Shanthi Balasubramanian has a diverse work experience spanning over 20 years. Shanthi started their career as a Secretary to the Managing Director at Alfa Laval in 1994. Shanthi then worked as an Editor in the same company from 1997 to 1998. From 1997 to 1999, they worked as a Technical Writer at Universal Technical Systems. In 1999, they became a Technical Writer at Scala Mindworks Pvt Ltd, where they worked until 1999. Subsequently, they joined Lombard Risk Management Plc as a Technical Author from 2001 to 2002. After that, they worked as a Freelance Technical Writer and Researcher at Mobius Knowledge Services and Ewriterz.com in 2009. From 2008 to 2010, they were a Consultant Technical Writer at Flemmings BPO. In 2010, they joined Wipro Technologies as an Application Analyst, where they worked until 2011. From 2012, they worked as a Team Lead - Technical Publications at MulticoreWare, Inc. Currently, they hold the position of Documentation Manager at Kripya Engineering Pvt Ltd since July 2015.

Shanthi Balasubramanian obtained their Bachelor's and Master's degrees, as well as a Post Graduate Diploma, from Sheffield Hallam University between 2002 and 2004. Shanthi'sfield of study during this time was a PG Diploma in TC. In addition to their formal education, they obtained JLPT Level 4 and 3 certifications from the Indo Japan Chamber of Commerce in November 2010. There is also mention of a certification called BELIT, but no specific details regarding the institution or the year of obtaining this certification are provided.