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Gabriela Romero is currently working at Kriptos as the SMB Manager of Customer Success. Previously, Gabriela held positions as a Project Manager, Support Engineer, and Technical Support Engineer where Gabriela managed various processes in Customer Operations, implemented software projects, provided customer support, and performed technical and administrative tasks. Gabriela also completed internships at Fractal Automation and Datalights CIA Ltda. Gabriela is pursuing an Engineer's degree in Electronic, Robotic, and Mechatronic Engineering at Escuela Politécnica Nacional.