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Jessica L. has extensive work experience in the hospitality industry. Jessica'smost recent role was as a Hospitality Systems Manager at Kripalu Center for Yoga & Health, where they were responsible for overseeing various guest-facing software and leading system acquisitions and implementations. Jessica successfully led the technological conversion from onsite to online experiences during the pandemic. Prior to this, Jessica worked as a Sales, Marketing, and Business Development Manager at Wheatleigh, where they also assisted with guest services and implemented software improvements. Jessica has held various managerial positions at hotels and inns, including Hotel Services Manager at Forty 1° North, Destination Services and Revenue Manager at Ocean House and Weekapaug Inn, Front Office Manager at Wheatleigh, Assistant Reservations Manager at The Lowell Hotel, and Reservations Manager at The Lake Placid Lodge. In addition, they worked as an Interim Innkeeper and Assistant Innkeeper at The Porches Inn, and as a Front Office Supervisor at Blantyre.

Jessica L. attended Ithaca College, where they pursued a Bachelor of Arts degree in Theatre Production with a focus in Stage Management and Props. The duration of their studies at Ithaca College is unknown.