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James Gray has a diverse work experience spanning several industries. In 2013, they started as a Sales Advisor at Lincoln Furniture and later became a Senior Sales Advisor. In 2014, they joined Magnet Ltd as a Kitchen Sales Designer before moving on to Wilko as a Supervisor. In 2016, they became a Duty Manager at Office Outlet. James then transitioned to Saga plc, where they worked as an Email Marketing Executive for their Insurance division before becoming a Digital Development Co-ordinator for the Group. In 2021, they worked as a Social Media Marketing Consultant on a temporary basis. James also served as a Customer Support Agent at Verifone and as a Marketing Coordinator at Gullands Solicitors. Currently, they hold the position of Marketing Executive at Kreston Reeves, starting in 2022.

James Gray graduated from the University of Greenwich in 2012 with a degree in Visual Arts, specializing in Design and Visual Communication. In terms of additional certifications, they obtained "The Fundamentals of Digital Marketing" from IAB Europe in January 2020. James also achieved the "Google Analytics Individual Qualification" from Google in November 2021, as well as the "SEO Fundamentals Exam" and "SEO Certified" from Semrush and HubSpot, respectively, in September 2021.