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Ann Shannon is an experienced Account Manager at Krausz USA since 2013, specializing in customer service, reports, quotes, scheduling, bids and proposals, and account management. Previously, Ann served as a Bids & Proposals Support Coordinator at Elster from April 2006 to May 2013, collaborating with product managers to create tailored proposals and ensure proposal quality. Prior experience includes a role as Customer Service Administrator at Symmetry Medical from May 1994 to October 2004, managing customer inquiries and sales quotes. Ann's educational background includes studies at Ashworth College from 2016 to 2018 and Hesser College from 1984 to 1986.