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Driss Hbil is an experienced operations specialist currently working at Kraus, USA since May 2010, with a focus on order processing, inventory transactions, and internal communication. Previously held roles include Returns Manager, overseeing the returns process and managing related employees, as well as Account Manager for overstock and Lowes, where product content was uploaded and monitored on partner portals. Driss also has a background in IT support, having worked for various companies including Royal Communications Consultants and Spherion, providing technical support and managing equipment connections. Driss's educational qualifications include a CompTIA A+ and Net+ certification from SUNY Brooklyn College, as well as a Bachelor's Degree in Arts and English Literature from Rabat University.