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Chloe Biddle is a seasoned professional in client delivery and business analysis, currently serving as a Senior Client Delivery Lead at Kraken Technologies since May 2021. Prior experience includes roles as a Lead Business Analyst and Business Analyst at Shell Energy UK, where work focused on new product development and implementation strategies. Additional experience at First Utility involved supporting a rebranding initiative to Shell Energy Retail, while a Technical Business Analyst role at Cooperative Energy included defining and implementing technical solutions in collaboration with architects. Chloe's earlier positions at The Midcounties Co-operative encompassed continuous improvement and IT transformation projects, with a solid foundation in system functionality and project management developed through various analytical roles across the energy sector. Chloe holds a Master of Arts and a Bachelor of Arts in History from Lancaster University.