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Darlene has been at Kraft Fluid Systems for 22 years, starting out as a Customer Service Representative, and over the last two years has worked as a Sr. Customer Service Representative. Her duties include direct customer service, supporting a territory manager and working closely with the Customer Service Supervisor.

Darlene earned a Bachelor of Arts degree from Cleveland State University. Additionally, she has participated in several training sessions related to her profession and is a member of Kraft’s Investment Committee and Kraft’s Charity Committee.