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Chrystal is a member and senior NetSuite consultant for Kraft Enterprise Systems (KES). A seasoned IT veteran, she has over 17 years’ experience in both Information Technology and Enterprise Resource Planning systems. Chrystal holds a variety of software certifications and has a broad background encompassing ERP, CRM, document management, and infrastructure deployments.

Chrystal has been responsible for numerous software upgrades, new software deployments, and business process improvements initiatives during her tenure at KES. She began her career managing the helpdesk at Trevecca Nazarene University providing front-line support for hardware and software issues for the entire Nashville campus.