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Nilsa M. G. has extensive experience in customer relations, business management, and social media. Currently serving as a Customer Relations & Affiliates Specialist at Kraemer & Kraemer since May 2021 and as a Managing Partner at INLACE in Panama City since August 2020, Nilsa focuses on facilitating connections between industries and academia across various regions. Previous roles include billing and customer service at Sitel, corporate relations and events management at PANAWEB, and freelancing as a social media manager through Upwork. Additional experience includes business management at America Expo Group, supervisory roles at Radius Global Solutions LLC, and collections at Integrity Solution Services, Inc. An educational background in social work from Hood College and an International Baccalaureate from United World College further complement Nilsa's professional endeavors.