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Troy Neptune has a diverse work experience spanning multiple industries. Troy started their career in 2003 as a General Manager at M.L.B. Inc., where they successfully managed a team of employees, increased revenue, and improved the workplace environment. In 2010, Neptune joined KPI Logistics Inc. as Vice President of Operations and later became the Chief Operating Officer. Troy implemented strategic initiatives to improve and expand the business model, focusing on creating efficiencies and providing excellent customer service. Currently, Neptune is the Director of CA Operations at TA Services, beginning in 2022.

Troy Neptune attended California State University San Marcos from 1999 to 2001, where they earned a Bachelor of Science (BS) degree in Global Business Management.