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Christopher Bays is a seasoned professional with extensive experience in customer service and management across various industries. Currently serving as a Customer Implementation Manager and previously as a Client Success Specialist II at KPA since November 2017, Christopher effectively addresses client inquiries and resolves software-related issues. Prior to KPA, Christopher held management roles at Career Connection Incorporated, overseeing staffing contracts with IBM, and successfully led teams at Apple Care in roles that ranged from Team Lead to Tier 1 iOS Advisor. Christopher's earlier career includes significant contributions to Comcast Media Center as an Operations Specialist III and various production roles at KTKA TV-49. Educational background includes studies in Communications at Washburn University and Electronics Technology at Kaw Area Vocational Technical School.