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Heather Wiles has a strong background in the field of merchandising and growth. Heather is currently working at Kotn as an E-commerce Specialist, responsible for merchandising and driving growth on the platform. Prior to this, Heather worked at Well.ca as a Merchandising Assistant for two years from September 2020 to September 2022. Before that, they served as a District Merchandising Manager at Oak and Fort from May 2016 to August 2020. Heather's earlier experience includes working as the Visual Merchandising Manager of Canada at Brandy Melville from November 2012 to May 2016.

Heather Wiles attended George Brown College from 2012 to 2015, where they studied in the Fashion Business Industry field of study. During their time at George Brown College, they did not obtain a specific degree. In September 2020, Heather Wiles obtained a certification in Ecommerce Fundamentals from LinkedIn. Additionally, in August 2020, they obtained a certification in Jodi Glickman on Pitching Yourself, also from LinkedIn.