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Tom Feilen has an extensive work experience in the security integration industry. Tom started their career in 1998 as a Manager for the Retail National Accounts Group at ADT. Tom then worked at STANLEY Security as the Director of the National Accounts Division from 2002 to 2007. Following that, they joined Comm-Works as the Director of Commercial Operations from 2007 to 2009. Later, they worked at KST Security as the Vice President of National Accounts from 2010 to 2019. Currently, they hold the position of the Vice President of Security Integration at Koorsen Fire and Security, a role they started in 2021.

Tom Feilen's education history includes studies in Business and Computer Science at Indiana University Bloomington. Tom also obtained an Associates degree in Electronics Technology from Austin Peay State University, and another Associates degree in General Studies from Central Texas College. In addition to their formal education, Tom has also obtained a certification in Advisa Management Essentials from ADVISA in August 2019.