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Tang Lam has over 20 years of work experience in the technology industry. Tang started their career as a Software Engineer at Bell Atlantic in 2000 before moving on to Aether Systems as a QA Engineer. Tang then worked as a Sr. Software Support Engineer at TeleCommunication Systems for three years. In 2007, they joined AirVersent, Inc. as a Lead Software Support Engineer and later moved to Reality Mobile LLC as a Lead QA Engineer. Since 2012, Tang has been working at KoolSpan, where they have held various roles including QA Manager, Director of QA, VP of Quality, and currently serves as the VP of QA and Products.

Tang Lam holds a Bachelor of Science degree in Computer Science from the University of Oklahoma. In addition to their formal education, Tang Lam has obtained multiple certifications throughout the years. These certifications include "Product Management: Building a Product Roadmap" and "Product Management: Building a Product Strategy" from LinkedIn, obtained in September 2022, and "AWS Certified Cloud Practitioner" from Amazon Web Services (AWS), obtained in May 2022. Furthermore, Tang Lam has also acquired a certification in "Change Management Foundations" from LinkedIn in December 2019. Lastly, Tang Lam has a certification as a "Technical Pre-Sales Professional" from AirWatch by VMware. The specific details regarding the obtained month and year for this certification are not provided.