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James Yong has held a variety of roles in the technology industry since 2005. James started as a Consultant at National Project Consultants in 2005, then moved on to become a M2M System Design Consultant at SKY Interactive in 2010. In 2011, they joined IDC Solutions Pty Ltd as a Senior Solution Design & Delivery Manager - Next Gen. Technology and Technology and Product Manager. Most recently, they have been the Head of Technology and Head of IoT at Konvoy Kegs since 2020.

James Yong completed a Master's Degree in Engineering Science and Computer Science from UNSW in 2006. James also earned a Bachelor's Degree in Computer Science from UNSW in 2002. In 2020, they obtained the Learn to Lead with UNSW certification from the AGSM @ UNSW Business School.