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José Carlos Mendes is a seasoned professional in technical support and management with extensive experience in the printing and IT sectors. Currently serving as the Technical Support Manager at Konica Minolta Business Solutions Portugal since January 2019, José has previously held roles such as Supervisor Técnico at DECSIS and Technical Consultant at PULSAR, showcasing a strong background in supervising technical services and consulting on printing systems. With a foundational career that began in sales and technical support roles at companies like HP, OKI Printing Solutions, and Tech Data, José possesses a comprehensive understanding of technical systems, network administration, and customer relationship management across various platforms. Educational credentials include certifications in IPG from HP and a degree in Informatics from IEFP.