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Steven Lazo is an experienced IT professional currently serving as an IT Specialist at Koniag Government Services since July 2022, providing support to over 1000 users and conducting training on security and compliance. Prior experience includes roles as a Desktop Support Technician at CACI International Inc. and NetCentrics Corporation, where exceptional customer service and multitasking in high-pressure environments were emphasized. Steven has also held positions such as Proprietary Systems Specialist, Help Desk Tier II, and IT Specialist, accumulating a broad skill set in troubleshooting, system anomalies, and IT support operations. Steven holds a Bachelor's Degree in Information Security Cybersecurity and an Associate's Degree in Network and System Administration, both from ITT Technical Institute.