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Komal Kumar currently works as a Senior Analyst at Konexions Backoffice Services Pvt Ltd in the Telecom Sector Frauds department. Prior to this, worked as a Fraud Analyst at Startek and as a Subject Matter Expert at iEnergizer. Graduated with a Bachelor of Arts in Customer Service Management from Shobhit University. Experienced in using tools such as Subex Tool, ROC Tool, Syniverse Portal, MOBILEUM Tool, and Advanced Excel for data analytics.