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Mercedes Chavez possesses a robust background in operations management, project coordination, and sustainable agriculture, with extensive experience across diverse roles and organizations. Currently serving as the Country Operations and Project Manager for Koltiva in Mexico, Mercedes previously worked as Operations and Quality Advisor for Sur a Norte Café/Tostador, where responsibilities included establishing operations and managing supplier relationships. As the Indonesia Country Representative for UTZ Certified, engagement with major stakeholders facilitated sustainable practices in coffee, cocoa, and tea sectors. Additional roles encompass Associate Director at Yayasan Masa Depan, Consultant for International Organizations, and various positions within the United Nations, where a focus on gender, development, and reintegration projects was prominent. Educational achievements include a Master's degree in City and Regional Planning from Cornell University and a Bachelor's degree in Cultural Anthropology from the University of California, Santa Cruz, supplemented by significant language training in Thai and Indonesian.