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Karly Martin is an experienced Ecommerce Coordinator at Koko Black Chocolate, responsible for end-to-end website management, copywriting, product launches, and collaboration with internal teams to enhance the online shopping experience. Prior roles include Retail Support Agent and Customer Experience Agent at Accent Group Limited, where Karly supported retail teams and customers across multiple brands. Karly's background also includes a 3IC position at DECJUBA, focusing on team development and customer engagement, as well as a marketing internship at Pampered Pooch NZ Ltd. Karly holds a Bachelor of Commerce in Marketing and Operations Management from the University of Canterbury.