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Michael Francis has a diverse work experience in various industries. Michael started their career in 2012 as a Senior Account Executive at Superdrug, where they were responsible for processing orders, maintaining relationships with suppliers, and generating reports. From 2016 to 2018, Michael worked as an Account Manager at PRS for Music, managing client accounts and negotiating annual license contracts. In 2018, they joined Ministry of Sound as an Account Manager, focusing on client onboarding, sales, and customer service. Later that year, they became an Assistant Royalties Manager at Kobalt Music.

Michael Francis completed a Bachelor of Science (Hons) degree in Psychology from The Open University from 2010 to 2015.