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Deepak Kumar is a seasoned professional in customer success, currently serving as Sr. Manager at Gupshup since February 2022. Prior to this role, Deepak has amassed over a decade of experience at Knowlarity - Cloud Communications, holding several positions including Sr. Manager, Manager, Assistant Manager, and Sr. Executive in the Customer Success department. Deepak's academic background includes a Bachelor of Commerce (B.Com.) degree from Delhi University, completed between 2007 and 2010.