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Mohamed M. is an experienced professional in the aviation industry, currently serving as the Head of Digital Learning & Content Strategy and previously as Digital Learning Manager at Knowingo since November 2020. With a career at Emirates spanning from October 2003 to September 2020, Mohamed held various roles including Training Specialist for Aircrew Safety and Emergency Procedures, Human Factors Specialist in CRMI, and Inflight Customer Relationship Manager, demonstrating strong analytical skills and a commitment to high-quality service delivery. Mohamed's early career included a position as a National Sales Specialist at Bank of America from August 1998 to January 2002. Educational qualifications include a degree in Business Administration and Management from Ain Shams University and a General Certificate of Secondary Education from Manor House Language School.