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Cristina Pereda is a highly experienced professional in customer success and account management, currently serving as a Customer Success Manager Team Manager at KnowBe4 since April 2019. Prior to this role, Cristina held positions at Catalina Marketing from October 2014 to January 2019, including Account Manager, where responsibilities involved managing multimillion-dollar marketing campaigns for Consumer Packaged Goods companies, and Consumer Support Analyst, focusing on consumer claims and process enhancements. Cristina also gained digital marketing experience during an internship at 352, Inc., where tasks included website content creation and SEO analytics. Cristina holds a Bachelor of Science in Marketing from the University of Florida, completed in 2014.