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Thalita Cruz has a diverse work experience, starting with their current role as a Customer Service Associate at knokcare since June 2023. Prior to this, they worked as a Customer Service Agent at Randstad from September 2022 to February 2023. Thalita also has experience as a freelance translator at ProTranslate.Net from May 2021 to July 2022, where they translated texts and documents in Portuguese-English and English-Portuguese. Thalita briefly worked as an English Teacher at Escola Arco-Íris from January 2021 to April 2021, teaching English to primary students and conducting online classes. Thalita's earliest work experience was as an English Language Instructor at Cultura Inglesa S/A from August 2012 to July 2016, where they taught English at various levels and fulfilled various pedagogical-administrative responsibilities.

Thalita Cruz's education history begins in 2010 when they obtained a certification in Computação Gráfica from Saga - Escola de Arte, Game e Animação. In 2012, they enrolled in the Universidade Federal da Bahia and completed a Bachelor's degree in English Language and Literature/Letters in 2016. During their time at the university, they also obtained additional certifications including TKT Essentials - 18 Units from the British Council in July 2012 and B2 First - Score 179 from Cambridge Assessment English in February 2012.

Furthermore, in June 2013, Thalita completed a Teacher Education Course from Cultura Inglesa S/A. Thalita also obtained a C2 Proficiency with a score of 218 from Cambridge Assessment English in January 2013.

Most recently, between 2021 and 2022, Thalita pursued a postgraduate degree in Audiovisual Language from Descomplica Faculdade Digital.