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Doug Seiler is an experienced Information Technology professional with a diverse background in help desk management and technical support. Currently serving as the Information Technology Help Desk Manager at KML Computer Services since April 2016, Doug focuses on increasing automation and effective ticket management while delivering solutions to clients. Prior roles include IS Helpdesk Support Technician at Meritor, various contracting positions providing desktop support and network solutions, and roles in system administration and technical troubleshooting. Doug's extensive experience includes working with various help desk software and maintaining client relationships through effective problem resolution and communication.