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Mark Ficken, CEDS, is a seasoned professional in business development and eDiscovery with extensive experience in the legal and technology sectors. Currently serving as Business Development Manager at KLDiscovery since July 2023, Ficken employs over 30 years of expertise to address complex data challenges through technology-enabled services. Prior roles include eDiscovery Specialist at Ricoh USA, Inc., where Ficken leveraged a consultative approach to assist clients in information governance and eDiscovery, as well as positions at Robert Half Legal, DTI, and Union Office Supply, demonstrating a consistent focus on business development throughout a notable career. Mark holds educational credentials from Hobart and William Smith Colleges and Brewster Academy.