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Mabel Paul has a diverse work experience in customer service and customer success roles. Starting in 2017, they worked as a Customer Service Team Lead for VIP premium Vaping company until 2021. From 2021 to 2022, Mabel worked as a Customer Service Representative at PalmPay, where they assisted with transactional complaints, product knowledge, and customer onboarding. In 2022, they joined Klasha as a Customer Success Executive, providing personalized customer experiences and delivering above-and-beyond support. Later, they transitioned to the role of Technical Support Specialist at Klasha, where they quickly identified and resolved customer problems. Currently, Mabel is working as a Customer Success Team Lead at Klasha, collaborating with colleagues to pitch new products, provide strategic consultation, and improve team operations.

Mabel Paul attended Grace Polythenic from 2014 to 2016, where they obtained an OND degree in Accounting. Mabel also holds a certification in Certified Specialist - Human Resources from THE INTERNATIONAL PROFESSIONAL MANAGERS ASSOCIATION.