ÂÜÀòÂÒÂ×

Steven Hayes MIH is an experienced hospitality professional currently serving as Senior General Manager at Klarent Hospitality since September 2019. Previously, Steven held roles at Macdonald Hotels & Resorts from June 2016 to August 2019, progressing from Operations Manager at Macdonald Craxton Wood to General Manager of both Macdonald Manchester and Macdonald New Blossoms, where responsibilities included business strategy and revenue forecasting. Prior experience includes General Manager at Best Western Hotels GB from April 2014 to June 2016, Operations Manager at Holiday Inn Express Chester-Racecourse from February 2007 to April 2014, and Food & Beverage Manager at Beaufort Park Hotel from May 2002 to February 2007, where Steven began as a porter. Educational background includes studies at Deeside College and Argoed High School.