KarenKueh YiiYang is an experienced professional in the customer service sector, currently serving as Senior Customer Service Manager at Pos Aviation Sdn Bhd since December 2023, focusing on enhanced client engagement with airlines. Prior roles include Key Account Manager, Duty Manager at GTR and Pos Aviation Sdn Bhd, and BA Duty Manager at AeroDarat, where responsibilities involved ensuring exceptional customer service and maintaining positive relationships. KarenKueh also has a background as a Customer Service Agent with MASwings Sdn Bhd and Malaysia Airlines.
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