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Kharla Santos has extensive work experience in various educational and customer service roles. Kharla worked as a Founding Expanded Learning Program Manager at KIPP SoCal Public Schools starting from July 2022. Prior to that, they were a Founding After School Program Coordinator at the same company from July 2021 to June 2022. Kharla also served as a WRAP Site Director at The City of Long Beach from September 2018 to July 2021. Kharla gained customer service experience as a Barista at Starbucks from February 2016 to July 2021. Additionally, Kharla worked at The Boys and Girls Club of Long Beach, where they held roles as a Site Director from November 2014 to September 2018, and as a Program Specialist from November 2013 to November 2014. Kharla started their career as a Student Teacher at the Isabel Paterson Child Development Center from January 2011 to November 2013.

Kharla Santos has pursued their education at California State University, Long Beach, where they studied Parks, Recreation, and Leisure Studies. The duration of their education and the degree they obtained remain unspecified.