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Susan Ciccone has a strong background in marketing and communications. Susan began their career as an Online Marketing Manager at Kaplan Test Prep and Admissions in 2006. Susan then moved on to work as a Student Supervisor at the University of Maryland and as a Marketing & Promotions Intern at The Washington Post. In 2010, they joined the KIPP Foundation, where they held various roles, including Senior Online Marketing Manager, Director of Marketing, Senior Director of Marketing, and Vice President of Marketing. Currently, they serve as the Vice President of Marketing & Communications at KIPP Foundation, overseeing and elevating the organization's marketing and communications functions.

Susan Ciccone attended the University of Maryland from 2002 to 2006, where they obtained a Bachelor of Science degree in Marketing/Logistics, Transportation, and Supply Chain Management.