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Tze Mun Sam is a Quality Assurance Lead at New Kinpo Group, specializing in Quality Management Systems, ISO standards, and product safety, while managing factory quality processes and customer complaints since December 2019. Prior experience includes roles as a Senior QA Engineer and QA Engineer at Texchem Polymer Engineering Sdn Bhd, where Tze Mun managed QMS audits and customer feedback. An earlier position as an EHS Engineer at OSRAM involved chemical management and safety documentation. Tze Mun began the career as a Clerk at Prodelcon Sdn Bhd and as an Accounting Assistant at Dell. Tze Mun holds a Bachelor of Engineering (Honours) in Chemical Engineering from Curtin University.