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Richard Downey is a seasoned data analyst with extensive experience in sales analysis and business intelligence. Currently serving as a Senior Data Analyst at Kingspan Global since March 2021, Richard previously held various senior analyst roles at ServiceSource from August 2013 to March 2021, including Senior Analyst & Global Team Leader. Prior to this, Richard contributed as a Sales Analyst & Project Manager at Caldeira Limited from May 2008 to July 2013, overseeing merchandising functions and managing large retail projects. Richard's early career included a position as a Sales Analyst at Boodles, where involvement in the implementation of a new CRM system took place. Educationally, Richard holds a degree in Business & Finance from Durham University, obtained from 2001 to 2004.