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Michelle Silva is an experienced professional with a diverse background in project coordination and support within the IT field services industry. Currently serving as a Project Specialist and Project Coordinator at Kinettix since May 2017, Michelle contributes to the management of scalable global platforms for organizations undergoing enterprise-level IT deployments. Additionally, Michelle has been a Virtual Assistant at Alfa Business Outsourcing Inc since May 2017, handling tasks such as billing and scheduling. Previous roles include Technical Support Analyst at Sykes Enterprises from May 2015 to May 2017, Admin Staff at Shinsei from January 2013 to January 2014, Quality Controller at IINO Corporation from June 2012 to December 2013, and Quality Assurance at Yamashin from March 2011 to April 2012. Michelle holds an education credential from STI College, where studies were completed from 2005 to 2007.