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Elene Acors is a seasoned marketing and business delivery professional with extensive experience in managing commercial and marketing initiatives across various organizations. Currently serving as the Commercial & Marketing Business Delivery Lead at Kindred Group plc, Elene has a proven track record of driving successful project execution, team performance, and strategic alignment. Previous roles include CRM Manager at Annexio Limited, where Elene improved customer retention and integrated new CRM technologies, and Customer Lifecycle Strategy Manager - VIP at Kindred Group, achieving significant growth and delivering high-profile projects. Elene's career also includes positions in marketing consultancy, customer segmentation, and research development, supported by a Bachelor's degree in Marketing and International Business from the University of the Sunshine Coast and a Bachelor of Business Administration from UCLA Anderson School of Management.