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Jessica B. is a seasoned professional with extensive experience in project management and customer operations, currently serving as a Senior Project Manager for Innovation at KIND since May 2016. Previous roles include Manager of Customer Collaboration and Team Lead within the same organization, alongside a foundational career at TE Connectivity from March 2013 to May 2016 as a Continuous Improvement Coordinator and Account Specialist. Key achievements include implementing data-driven process improvements, addressing cycle time delays, and streamlining operational efficiencies. Jessica holds a Bachelor of Arts in Communications from the University of Pittsburgh, earned in 2012, and is TE Six Sigma Yellow Belt certified.