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Sheslie C. Senat, MBA, serves as the Customer Success Operations Manager at Kinaxis since September 2021. Prior to this role, Sheslie held the position of Manager of Salesforce Business Process and Administration at Canoe Financial from November 2017 to September 2021, where responsibilities included the implementation and support of Salesforce products, collaboration on process integration, and management of consulting relationships. Sheslie also managed the Client Services team at Sentry Investments from January 2012 to November 2017, focusing on client service excellence and operational improvements. Earlier experience includes working as an Investigations Officer at RBC Investor Services, where coordination of interdepartmental issues for mutual fund clients was a key focus. Sheslie holds an MBA from Ryerson University and a BBA from the University of Toronto Scarborough.